Return & Refund Policy
Return & Refund Policy
We want customers to feel confident shopping with Verity Daily Health. Please review our return policy before placing an order.
Return Eligibility
Returns may be accepted on eligible items that are:
- Unused
- Unopened
- In original packaging
- In resellable condition
- Returned within the eligible return window
To request a return, contact us at:
Please include your order number and reason for return.
Non-Returnable Items
For health, safety, and hygiene reasons, certain items may not be eligible for return, including:
- Opened health products
- Opened beauty or skincare products
- Opened personal care items
- Supplements
- Vitamins
- Oral care products
- First aid products
- Items marked final sale
- Products that have been used, opened, damaged, or tampered with
Return Window
Return requests must be submitted within 30 days of delivery unless otherwise stated.
Returns requested after the return window may not be accepted.
Refunds
Once an approved return is received and inspected, we will notify you of the refund status.
If approved, the refund will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Shipping Costs
Original shipping charges are non-refundable unless the return is due to our error.
Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 3 business days of delivery.
Include:
- Order number
- Photos of the product
- Photos of the packaging
- Description of the issue
Exchanges
We may offer exchanges when available. If an exchange is not available, a refund may be issued for eligible returned items.
Contact
For return questions, contact:
